Help Center

FAQ

Shipping

Do you provide tracking details for your shipments?

How long until I receive my order?

Can I pick up locally if I live near Lafayette, CO?

My order melted during shipment, is it still safe and/or good as new?

My product froze during shipment, is it OK to use?

USPS says my order was delivered, but it never showed up

I place an order for international shipping and 3 weeks later it still hasn’t arrived

Return Policy

What is your return policy?

I don’t like the scent I ordered, can I swap it out?

General

What is the difference between beard balm and beard butter?

Do you give out free samples?

Do you wholesale?

Will you be releasing new products/scents soon?

I have sensitive skin and lots of allergies, can I use your products?